The tools will help you to quickly understand the current process flow “as-is.” Compare it to ITIL best practices and quickly come up with a new process flow “to-be.” Everything is ready-to-use, consistent and complete.
The tools and techniques are carefully designed and developed so that you don’t need to be an expert. Step-by-Step ITIL Implementation Guidance:
Use the ITIL service lifecycle and process map to quickly understand the ITIL lifecycle and see how different processes fit together. Unlike the classical project management phases of gap analysis, project definition, design and implementation, itQMS ITIL project management methodology jumps right into identifying the painful areas and starts the deployment work. Keeping this in mind, itQMS has come up with a simple ITIL project management methodology based on the world famous process improvement life cycle, the Plan Do Check Act (PDCA), and conforms to project management best practices PLAN (Initiate and Planning), DO (Execution, Monitoring and Control), CHECK (Audit) and ACT (Project Closure). The ITIL process improvement journey is unique and requires a combined process improvement and project management methodology. Proven ITIL Project Management Methodology: The presentation explains, in an easy-to-understand way, the evolution of ITIL, its key benefits, the ITIL lifecycle publications, ITIL processes, ITIL implementation model, and the ITIL qualification scheme. Use the ITIL Overview Presentation to explain ITIL to members of your organization. Need to explain ITIL to management and staff? The report contains sections for project information, project summary with guidelines and a project closure checklist. The closure report will assist you during the ITIL project closure phase.
Use the professional looking ITIL project status report template to provide a weekly status report to the ITIL project sponsor and other stakeholders. ITIL Project Status and Project Closure Report: The audit plan and ready-made checklist contain everything that you need to plan and conduct a successful audit. Want to make sure that you have implemented your processes effectively and efficiently? The Work-break Down Structure (WBS) contains the sequence of tasks to be executed from project initiation to closure.Įach WBS contains a sequence of tasks for the following project phases:Īudit Plan and ITIL Process Audit Checklist:
Work breakdown Structure (ITIL Project Tasks):ĭon’t want to miss important tasks when planning an ITIL process improvement project?
ITIL Project Charter & Project Plan:ĭon’t want to miss anything important when initiating and planning your ITIL project implementation? The ITIL templates and documents are concise, simple and easy-to-use, and are created by using the commonly available Microsoft Word, Microsoft Project and Microsoft Excel applications. The All-in-One ITIL Implementation Kit contains ready-made and ready-to-use ITIL templates and documents to successfully plan and execute your ITIL project. Everything you need to fast-track your ITIL implementation and successfully manage the ITIL process improvement project.ĭon’t have the skills, time or funding to hire consultants?